If either the volume setting of the raspad and the volume setting of the Raspberry Pi system is 0, there will be no sound.Is the audio connection confirmed?It is recommended that you re-burn the Ra...
Posts made by RasPad Support
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RasPAd3 assembled today with some issues/questionsposted in General Discussion
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Touchscreen or HDMI outputposted in General Discussion
@Andi Dinata When the Raspberry Pi touch is connected to two screens, the touch area will expand to two areas, which will be very strange to use, so after we set the external screen, turn of...
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Raspad 1 batteryposted in General Discussion
@Sabin Serban The original RasPad used a 3.7V lithium battery, which is generally 4.2V when fully charged. We are using a 3-cell parallel scheme. However, in parallel, a protection board is ...
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Touchscreen or HDMI outputposted in General Discussion
@Andi Dinata First, please check whether the internal usb cable connection is stable.Because the touch function will become weird after the external screen is connected, the touch function is dire...
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USB device bussyposted in General Discussion
@Thomas Van Den Bossche RasPad3 is specially designed for Raspberry Pi 4. Will there be a problem of USB device busy when plugged directly into the Raspberry Pi? If there is any, please prov...
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Bluetoothposted in General Discussion
@Michael Blomquist This problem has nothing to do with raspad. The main function of raspad is the display function, and the bluetooth comes with the Raspberry Pi. You can try to delete the sav...
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wifi range is greatly reducedposted in Suggestions
@Patrick Ma Try to connect to the wifi of the 5g band, it may be that there are too many signals in the same band causing interference.
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Drivers of the display board in Raspberry Pi OSposted in General Discussion
@Michael Blomquist Our technicians have tested, it can't work with RasPad Launcher.
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Android in RasPad 3posted in General Discussion
@John Windberg Did you not have this little module in the product box you received?
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Auto-rotate works perfect, but boot & login screens are upside downposted in General Discussion
@A R If you want to keep the same orientation all the time, just turn off the automatic rotation of the screen. sudo rm /etc/xdg/autostart/raspad-auto-rotator.desktop
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Does the Raspad 3 come with a protective film on the screen that can (should) be removed?posted in General Discussion
@Philip Graff It is the air bubble generated by the protective film. Tear off the protective film and they will disappear.
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raspad 3 no cableposted in General Discussion
@JD Springer You can email to support@raspad.com. Provide the order number and the problem you meet, the staff will contact you to help with that.
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Does the Raspad 3 come with a protective film on the screen that can (should) be removed?posted in General Discussion
@Philip Graff RasPad has a protective film to prevent scratching the screen. It can be torn off.If you are not sure what caused the bubbles on your raspad, you can provide a picture and we will he...
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raspad 3 no cableposted in General Discussion
@JD Springer As @CerberusStyle said, we need photos about the screen display. Could you please provide to us?
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There is a bug in the Raspad main board of mineposted in General Discussion
@Lennie Johansson We have written down your address.For the safety of your information, we have deleted the posts containing your personal information.
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There is a bug in the Raspad main board of mineposted in General Discussion
@Lennie Johansson @CerberusStyle The early RasPad3 mainboard had some flaws, and the network cable might not be connected. Sorry. But this problem has now been resolved. We will reissue th...
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Constant light on Rpi, no green charging lights and no bootposted in General Discussion
@Angelo Massaro We will reissue a mainboard and the button board for you. The reissue will be processed within 7 working days. Once the tracking number is updated, we will notify you...
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No delivery to Bulgariaposted in Suggestions
Hi @Leonid Lukomskiy , you can make a order at our amazon store: https://www.amazon.de/dp/B08T95BQVD
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Constant light on Rpi, no green charging lights and no bootposted in General Discussion
@Angelo Massaro In addition, please confirm whether the screen display and touch function are normal.If it cannot be displayed, is there a "no cable" prompt or a completely black screen.
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Constant light on Rpi, no green charging lights and no bootposted in General Discussion
@Angelo Massaro Please unplug the red frame in the picture and connect it again to reactivate the circuit board on the left.Our technicians have tested that the low-voltage adapter cannot be used,...
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Constant light on Rpi, no green charging lights and no bootposted in General Discussion
@Angelo Massaro The green LED on the mainboard on the right indicates that the HDMI signal is off, indicating that the HDMI signal has not been received. Please check the wiring, especially the lo...
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Touchscreen problem - touch co-ordinates don't change with mouse and screen co-ordinatesposted in General Discussion
@Charli Langford Enter the raspad-auto-rotator directory cd ~/raspad-auto-rotator If not, you can clone it again git clone https://github.com/raspad-tablet/raspad-auto-rotator.git Then e...
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Travel protection cases and ssd'sposted in General Discussion
@M C The remaining space does not support the installation of another ssd.
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USB sticks not recognizedposted in General Discussion
@Troy Heidner When did you buy this product? It may be a problem with the USB cable.Please provide your order number (or backer number) and delivery address. After verification, we will issue you ...
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Right Clickposted in General Discussion
@M L Our opinion is the same as @CerberusStyle .You can leave a message under PeterCxy's github.
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Raspad Auto Rotator not working or resettingposted in General Discussion
@Travis Southard This is the command to detect i2c devices sudo i2cdetect -y 1
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Raspad Auto Rotator not working or resettingposted in General Discussion
@Travis Southard It may be that i2c is not turned on or the device is not detected. sudo raspi-config Then choose 3 Interfacing Options → P5 I2C → <YES> →OK to enable ...
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Broke SD card readerposted in General Discussion
@Michael H For the purchase of accessories, please contact support@raspad.com
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After upgrade to Debian 11 no screen no longer rotatesposted in General Discussion
@Eric Mesa Please refer to the latest tutorial: https://docs.raspad.com/en/latest/install_rotating_screen_service.html
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Touchscreen is not workingposted in General Discussion
@Heinrich Fischer Sorry for the inconvenience cause. We will reissue you a new long HDMI cable. Once the replacement is shipped, we will notify you.
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Our Raspad Online Tutorial is launched today!posted in General Discussion
@Jay Bee Please look at this link: https://docs.raspad.com/en/latest/
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Battery of RasPad3 after shutdownposted in General Discussion
@Duy Khanh It is normal, because the microcontroller on the raspad3 mainboard needs power to maintain it, and it may not have been fully charged before.
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What is the voltage and polarity of the Raspad power supply?posted in General Discussion
@Steve Dumbrell 15V2A, positive inside and negative outside
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Shielded HDMI cablesposted in Suggestions
@Myriri Myri It is still testing and waiting for new samples. We have tried wrapping with aluminum foil, but the effect is not very good.We will update you with good news.
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Shielded HDMI cablesposted in Suggestions
@Myriri Myri Our technical department is being plagued by this problem recently, and we will test it on HDMI in the near future.Thank you for the suggestion.
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Jeedomposted in Share your projects with us!
@Frederic Dubois There should be no problems with compatibility. Raspad has basically no effect on Raspberry Pi. If it can be used on the original Raspberry Pi, it can also be used on raspad.
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Can't read SDposted in General Discussion
@JD Gramajo Please send us a message about your order number or backer number.And attach your shipping address and telephone in order to arrange delivery.Message steps:Click on the avatar&nb...
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Raspian OS additional configuration for Raspad 3posted in General Discussion
@Dave R You can refer to this method to uninstall the topic: https://github.com/raspad-tablet/raspad-launcher/blob/main/docs/installation-guide.md#change-menu-back
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Raspian OS additional configuration for Raspad 3posted in General Discussion
@Dave R Have you executed it on the desktop or in vnc?
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No cableposted in General Discussion
@Jim Brown Please look at this link https://docs.raspad.com/en/latest/raspad_launcher.html
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No cableposted in General Discussion
@Jim Brown It is not recommended to use raspad os, because we have stopped updating and closed the download link. It is recommended that you burn the official Raspberry Pi image directly, and then ...
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Touchscreen Inverted Display not working with python/kivy appposted in General Discussion
@Thomas A. Cichowicz This problem is caused by the hardware model update. We did not realize it, sorry.You can solve it this way, first clone the code cd ~ git clone https://github.com/sun...
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Touchscreen Inverted Display not working with python/kivy appposted in General Discussion
@Thomas A. Cichowicz Please enter this command in the Raspberry Pi terminal and take a screenshot feedback the result cat /proc/bus/input/devices like this pic:
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No soundposted in General Discussion
@John Paul Is the volume of the raspad and the volume of the Raspberry Pi system both turned on? If the volume of one party is zero, it will be muted.It may also be a system setting problem....
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Touchscreen is not workingposted in General Discussion
@Nir Segev There may be a problem with one of the HDMI cables. Please exchange the two cables for testing. The method is as in the above post.The usb-usb cable should be inserted as tighter ...
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USB ports not discovering USB stick/drives (Raspberry Pi OS)posted in General Discussion
@Thomas A. Cichowicz Thank you for the feedback. It is indeed a problem with Raspad Launcher. It is expected that the problem will be resolved next working day.
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USB ports not discovering USB stick/drives (Raspberry Pi OS)posted in General Discussion
@Thomas A. Cichowicz This software problem, not done well, is the official problem of the Raspberry Pi. In fact, this place can be clicked, but the interface does not look good after clickin...
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